Privacy Policy

The Privacy Policy, together with the terms of service available at www.bhild.com/terms-of-service (“Terms of Service”) and the rules, policies, terms and conditions set forth in, referred to and/or linked herein, all of which are incorporated herein by reference, are, collectively, the “Agreement”. This Agreement constitutes a legal agreement between you (“you” or “User”) and bhild LLC and its affiliates, parents, and subsidiaries (collectively, “bhild” or “us”). Our Privacy Policy will explain what information we collect when you visit our site, how we use that information, and what choices you have about how that information is used. We urge you to read our entire Privacy Policy so that you will understand our commitment to you and your privacy.

Mobile Communications & SMS Consent (Twilio A2P Compliant)

SMS Consent & Usage

By submitting your phone number through any of our online forms, service requests, or by speaking with a representative on a recorded line, you expressly consent to receive SMS text messages from bhild LLC regarding your appointments, service updates, or general communication related to your inquiry or project.

These messages may include:

Appointment confirmations and reminders
Rescheduling notices
Service follow-ups or important updates
Business-related contact and customer support

Message and data rates may apply. Frequency of messages may vary. You can opt-out at any time by replying “STOP” to any message. Reply “HELP” for help.

No Third-Party Marketing

We value your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All information is strictly used for operational purposes related to the services you request.

This includes:

No sale, rental, or exchange of phone numbers
No unsolicited third-party messages
Strict compliance with all TCPA and CTIA requirements

Consent Options

Online Booking: Users must check a clearly labeled opt-in box during the online appointment request process that states: “I agree to receive appointment reminders and service updates via text message from bhild LLC.” This checkbox is mandatory to submit the form.
Phone Scheduling: Verbal consent is captured during a recorded phone call. Our staff asks: “To confirm your appointment, may we send you SMS reminders and updates?” We proceed only if the user says “yes.”

Personal/Contact Information

When we collect your name and phone number, the personally identifiable information we collect when you place an order or register for membership on our Site may be used for any of the following purposes:

To fulfill your requests for products and services, to notify you of service, to provide you with offers from bhild, to contact you when necessary, to review Site usage and operations, to address problems with the Site, our business, or our products and services, to protect security or integrity of the Site and our business

Your personal information may be shared with reputable third-party associates of bhild that work with us to provide products and services to our customers. We may use this information for marketing campaigns in order to market products and services to you directly, unless you have asked us not to. We may also disclose your information to third parties if the law requires it or to protect the rights or property of bhild.

If you do not want us to share your contact information with other companies or organizations, or do not want to receive additional promotions from us, please let us know by emailing us at helpdesk@bhild.com. If you opt-out of promotional or newsletter emails from bhild, we may continue to send you certain transactional communications, such as service announcements and administrative messages relating to bhild that are necessary for our relationship with you.

We collect your mobile phone number to contact you regarding sessions and services. You may also choose to receive SMS text updates from us regarding our services. You may opt out of receiving text messages at any time by texting STOP to the sender. For more information about text messages, see our Terms of Service.

COOKIES

When you use our Sites, we gather web traffic information via “cookies.” Cookies are small pieces of digital information stored by your browser on your computer that track initial and returning visits, browsing patterns on our site, and products ordered and viewed. Our cookies do not contain personally identifying information, but they enable us to identify you as a repeat visitor and help us personalize your bhild experience. You need to have cookies enabled on your computer in order to use our site.

FLASH COOKIES

Certain features of our Site may use locally stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site. Flash cookies are not managed by the same browser settings that are used for browser cookies.

WEB BEACONS, PIXEL TAGS, AND 3RD PARTY COOKIES

bhild, or third parties engaged by us, may use web beacons on some pages of this site. A web beacon (also known as a pixel tag or clear GIF) is a graphic image which is used to better understand the browsing patterns of visitors to the page. When the HTML code for the web beacon points to a site to retrieve the pixel image, information can be passed along, such as the IP address of the computer that requested the image, the time the web beacon was viewed and for how long, the type of browser that was used, and previously set cookie values. Web beacons do not pass or read personally identifiable information about you. Web beacons work in conjunction with cookies set by trusted third parties that are used to assess the effectiveness of particular promotional campaigns or to optimize advertising once a user leaves a website.

bhild shares aggregated information collected through web beacons with vendors to determine the success of marketing campaigns, but does not disclose personally identifying information to these vendors.

What BHILD Does With Your Information. HOW DOES bhild PROTECT CUSTOMER INFORMATION?

We use industry-standard technology and take physical, electronic, contractual, and managerial steps designed to safeguard the information we collect. While we aim to protect your personal information, no data transmission over the internet can be guaranteed to be 100% secure. bhild is not subject to GLBA or HIPAA.

Information Sharing and Disclosure

bhild shares information with third-party intermediaries (e.g., shipping and billing companies) to help us operate our business. These intermediaries do not retain personal information or share it. bhild may also disclose aggregate statistics and user data to reputable third-party vendors.

From time to time, we may make customer email and postal addresses available to other reputable business associates whose products or services might be of interest. You may opt out by emailing helpdesk@bhild.com.

bhild may disclose personal information when required by law, in response to legal processes, or to protect the rights and safety of bhild or its users. In the event of a business transfer, merger, or sale, your information may be among the transferred assets.

YOUR CONSENT AND NOTIFICATION OF CHANGE

By using our site or services, you consent to this Privacy Policy. If we materially change our practices, we will notify users via email. Users may opt out of new uses by contacting helpdesk@bhild.com. This policy should be reviewed periodically for updates.

Contact Us

bhild welcomes your questions and comments. Please contact us at:

bhild LLC
Email: helpdesk@bhild.com
Phone: (352) 309-0595
Website: www.bhild.com

BHILD, LLC. Privacy Policy. Please also read the Terms of Service page on the site to understand additional terms and conditions which apply to the use of our Site.